A curious problem solver, collaboration enthusiast and design to make users smile pixel by pixel. My usual day is consisted of designing at CIBC during the day ☀️ then teaching as a Create at Apple by night 🌙.
Onboarding Journey | Design Systems
CIBC
The main goal of my project was to improve the customer journey for new or returning clients when opening a new account. I aimed to do this looking at the process from end-to-end and identifying key issues related to our clients, processes, and technology.
I began using Apple products for digital drawing, and now I'm passing on my skills to others who share the same passion. It's a full-circle moment from where I started before joining the Apple community.
Attending the Seoul Illustration Fair as an artist, I had the opportunity to share M.leedesigns and sell my art. It was a fantastic experience to expand my reach in the art community and connect with fellow artists.